Tuesday, December 15, 2015

Communication: When Should A Leader Call, Text, Or Use Email?

While nearly everyone seems to realize the significance, importance, and relevance of a leader effectively communicating, far little time, resources, time or energies, are spent improving one's skills, better understanding the basics, and, essentially, learning to communicate optimally, or, basically, learning and becoming better able to get through to one's constituents, stakeholders, etc. Many in positions of leadership tend to overly rely on one form of communicating over others, Whether this is because of a lack of understanding, or fear of moving beyond one's comfort zone, the reality is, there cannot be any truly effective communication, without utilizing allavailable avenues, etc. Why, and when, should anyleader call, or text, or send an email?1.Call:If it were feasible, the optimal way to get one's point across, and thus open of thechannels, would be to have conversations, face-to-face. In this way, one could use both verbal, as well as non-verbal cues, such as body language, etc, and could become more empathetic, and become a far more effective listener. Because of time limitations,calling often becomes a luxury one cannot afford, and calling is the second best way! Calling is morepersonal, has the potential to be deeper and more in-depth, and makes others feel more welcome, cared for, and considered! Unfortunately, there aretimes when it is either impractical, or inefficient, to make these call, but a leader must avoid the tendency to abandon them entirely, because, if youcan connect, the results have the most potential to create a real conversation.2.Texts:Nearly everyone carries some type of mobile device, whether it be basic, or a more sophisticated, Smartphone. Therefore, texts can bequite effective in circumstances, where less in-depth, detail, is needed, such as merely to confirm, follow-up, or offer (or receive) specific information. Far too often, however, individuals hide behind their texts, and use them as an excuse for less stellar approaches, which might require less comfort, and more time and effort. The best use for texts is for activities such as: confirming anappointment; sending a single item, such as a phone number, or, as a follow-up, or thank you formeeting-type message!3.Emails:In today's Smartphone generation, individuals possess the ability to receive emails, and send them, instantly. Unfortunately, many paylittle attention to these, especially on any type of timely basis. Emails can effectively communicate details in-depth, follow-up (or preliminary) information, and can provide details either omitted or needed.Each way has strengths, and each has drawbacks!If you decide to lead, you will need to effectively communicate, and one can only do this well, if he takes advantage of everything available.Richard has owned businesses, been a COO, CEO, and Director of Development, as well as a consultant. He has professionally run events, consulted to over a thousand leaders, and conducted personal development seminars, for over 30 years. Rich has written three books and well over a thousand articles. His company, PLAN2LEAD, LLC has an informative website:http://plan2lead.netand LIKE the Facebook page for leadership planning:http://facebook.com/Plan2leadArticle Source:http://EzineArticles.com/expert/Richard_Brody/492539

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